USPS Survey Portal Offcial

By | March 7, 2019

The United States Postal Service which is also known as Post Office, is an independent agency of the United States federal government which will provide postal service in United States. This USPS has started the customer feedback service at PostalExperience survey to know about the experience they have during the visit of USPS. By considering the feedback of costumers, USPS can improve its services. It takes few minutes for the participants to take the survey, the company will give you exciting benefits and rewards for taking part in the survey.

About USPS

  • The United States Postal Service is an independent agency of the United States federal government responsible for providing postal service in the United States, including its insular areas and associated states.
  • It is recognized as one of the few government agencies explicitly authorized by the United States Constitution.
  • The USPS is the operator of the largest civilian vehicle fleet in the world. It was formed in the year 1971.
  • there were more than 625,113 employees serving in the United States Postal Service.

About Survey

  • To know the customer’s views and opinions about the delivery time, packaging, service etc
  • To meet the customer’s expectations and needs and to make them satisfied.
  • If there is anything wrong with the packing and the delivery, the company will inform to the salesman not to make any mistakes.
  • If there is any negative review, the staff members and workers will be warned so that they don’t repeat it again.
  • And once they get the feedback from the customers it becomes easy to improve the quality of service, packaging, and delivery.

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Requirements for

If you want to take part in the PostalExperience survey, you must have the following requirements and they are:

  • You must have a device such as PC, smartphone or tablet.
  • Your device must have good internet connection running in it.
  • You must have the recent receipt of USPS bill.
  • You must have some basic knowledge about the languages such as English or Spanish.

Steps to Take Part in the Survey

Here are the steps to take part in the customer satisfaction survey of USPS:

  • First, you must have a device and you need to connect your operating device to internet or WiFi.
  • Then open the web browser on your operating device and then visit the official survey site of USPS that is at

  • Here, all you need to do is to select the language of your choice. You can choose either English or Espanol.
  • Once you choose your language then you need to enter the Zip code which is printed on the receipt below the post office location and then click on the next button.
  • Then the survey will ask you some details, you have to select the location and your date of visit.
  • After that you will be asked to enter some other details from your receipt.
  • And finally, click on next button and your survey will begin.
  • Now genuinely answer all the questions that are asked on the website, the questions are basically about your experience with USPS’s service.
  • Remember, you have to answer the questions based on your own experience. Not on the basis and influence of someone’s experience.
  • Once you have answered all the questions, your survey is done.
  • Upon, completion of your survey you will be given a validation code.
  • Now you can enjoy the exciting rewards from the USPS service.

Here are a few questions USPS might ask you:

  • How satisfied you are by the overall service.
  • What qualities is it most important for a sales associate to have?
  • How long did you have to wait for a sales associate to help you?
  • If you had to wait in line, did you think it was an acceptable amount it time?
  • Is there anything this post office could have done to improve your satisfaction? Customer Care

If you have any trouble or problem while taking the customer satisfaction survey, you can contact the services through mail or by calling them. You can send a mail to reach the USPS customer service team, you can send a mail directly to the USPS service center form the official website. You can even choose to call them directly to resolve your problem. The USPS service number is 1 800 275 8777. Survey Rewards

If you participated in the PostalExperience survey, you can enjoy the following rewards:

  • You can win a cash prize as a reward or you can win stamps as a reward for your survey.
  • If you won, the cash prize as a reward then you will be provided with a coupon that can be redeemed on your next visit.
  • Therefore, if you win stamp, you can collect it from your local post office.
  • The coupons have to be redeemed in the required period of time.
  • In order to enjoy your rewards, you need to take your previous purchase receipt with you when you visit the post office.

Things needed to win rewards:

  • Note down your validation code and take your receipt along with you and visit a local USPS post office.
  • You may either win cash rewards from coupons.
  • Or you might win stamps/first-class stamps.
  • Collect them from the USPS staff by giving your receipt and validation code


USPS is an American postal service, the company has started a customer satisfaction survey at, where the customers can share their opinions and thoughts based on their services. Its takes 5 to 6 minutes to complete the survey, The participants of the survey can win exciting prizes in return.

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